Diagram passed the renewed ISO 9001:2015 certification and is one of the few Contract Research Organisations (CRO) and the first Site Management Organisation (SMO) in the Netherlands with an ISO 9001:2015 certified quality management system.

Every ISO 9001-certified organisation is required to successfully implement the new ISO 9001 norm before September 15, 2018.

ISO 9001 is an internationally acknowledged standard for quality. On October 11 the new ISO certificate was acquired!

With the new ISO 9001:2015 norm, Diagram arranged it’s quality system in a way that:

  • it is LEAN
  • it supports the strategy of our organisation
  • it is up-to-date
  • it has a better connection with other systems in the organisation